Customer Service

Next Day Delivery

Prism prides itself in leading the way in distribution and delivery. It has consistently invested to achieve a NEXT DAY DELIVERY service throughout the UK. This is achieved through an ever-increasing fleet of vehicles supported by an exclusive network of couriers who have been individually selected and trained in all aspects of the service we expect, on our customers’ behalf.

Live Vehicle Tracking

To ensure control of the delivery process all Prism vehicles are fitted with satellite navigation and vehicle tracking. Real time tracking can be provided on all deliveries to enable engineers to maximize their efficiency. This enables delays through traffic and road incidents to be recognised so that diversions can be made. Prism makes every effort to ensure delays are kept to a minimum and that you, the customer, are always informed.

Delivery Costs

Prism’s revolutionary approach to delivery costs was designed to combat the punitive costs of third party couriers. Therefore we only charge ‘PER DROP’ ensuring a single charge applies to one or multiple cabinet orders. Prism has always adopted the policy that where we cannot support through our own network of vehicles, third party courier charges are passed on at cost. By operating a hub in Glasgow, we have taken steps to minimise costs in more remote regions.

Emergency Service Through The Night

Please call for details.

European And Irish Deliveries

Please call for details.